OmiGame Support

How can we help?

OmiGame lets you play traditional Sri Lankan Omi against bots or with friends in private multiplayer rooms. The answers below cover common questions and troubleshooting.

Playing Against Bots

From the home screen, select Online and tap Play. A game starts with three computer-controlled players. You do not need a Friends account to play against bots.

Playing With Friends

Sign in or register for an OmiGame account.
Select Friends.
Create a room or enter a room code to join an existing room.
Share the room code with your friends.
The host can arrange teams and fill available positions as supported by the game.
Start the match when the room is ready.

If a room cannot be joined, verify the room code and make sure the host has not left or ended the room.

Game Basics

OmiGame follows the traditional partnership format used by this app:

Four players play as two teams, with partners seated opposite each other.
The deck uses 32 cards: 7, 8, 9, 10, J, Q, K and A.
The trump caller receives four cards first and selects the trump suit.
The remaining cards are then dealt.
Players must follow the led suit when they have a card of that suit.
The server validates turns, legal plays, tricks and scoring.

Login or Account Problems

Check that your internet connection is working and that your username/email and password are entered correctly. Passwords are case-sensitive.

If the service is temporarily unavailable, wait briefly and try again.

Connection or Game Problems

If a game stops updating:

Confirm that your device has an active internet connection.
Close and reopen OmiGame and attempt to reconnect to the room.
Make sure you are using the latest version available from the App Store.
If a multiplayer room has ended, create a new room and invite the players again.

Account & Privacy

For information about what data OmiGame processes and how it is used, read our Privacy Policy.

View Privacy Policy

Account Deletion

If account deletion is available in your version of OmiGame, use the account/profile deletion option in the app. If you need assistance with an account or privacy request, contact OmiGame support using the contact information provided by the developer in the App Store listing.

Report a Problem

When reporting a problem, please include:

Your OmiGame app version.
Your iPhone/iPad model and iOS version.
Whether you were playing against bots or Friends multiplayer.
A short description of what happened.
A screenshot, if it helps explain the issue.

Do not send your password or authentication information.

OmiGame

Thank you for playing OmiGame and helping keep the traditional Sri Lankan Omi card game available to players everywhere.